Grira Travel Agency we values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when interacting with our website, booking services, or communicating with us.
1. Information We Collect
We may collect the following types of personal information:
a. Personal Information Provided by You:
- Name, email address, phone number, and physical address.
- Passport details, nationality, and other travel-related information.
- Payment information (e.g., credit card details, billing address).
b. Automatically Collected Information:
- IP address, browser type, operating system, and device information.
- Browsing behavior, including pages visited and time spent on the website.
c. Information from Third Parties:
- Details provided by travel partners, payment processors, or third-party booking platforms.
2. How We Use Your Information
We use your personal data for the following purposes:
- To process bookings and provide travel-related services.
- To communicate with you regarding your trips, reservations, or inquiries.
- To personalize your experience and offer tailored recommendations.
- To process payments and issue refunds.
- For internal business analytics and service improvement.
- To comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Such as hotels, airlines, and transportation companies to fulfill your booking.
- Payment Processors: For handling secure transactions.
- Legal Authorities: When required by law or to protect our rights.
4. Data Storage and Security
We store your information securely and take reasonable steps to protect it from unauthorized access, disclosure, or loss. Our security measures include encryption, secure servers, and access restrictions. However, no data transmission over the internet can be guaranteed as 100% secure.
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access and request a copy of the information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your data (subject to legal or contractual obligations).
- Opt out of marketing communications.
To exercise your rights, please contact us at [Insert Contact Email].
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting to our website with a revised “Effective Date.”
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Grira Travel Agency
Email: info@griratravel.com
Phone: +216 99 399 810
Address: Ghlissia Douz Kebili, Tunisia
